QUALITY POLICY

ALINDECO aims for total customer satisfaction by the manufacture of high quality abaca and other non-wood pulp sheets.

ALINDECO aims to achieve this goal by fostering teamwork and building expertise among its employees, incorporating various technological advances, and the effective application of a quality management system at every stage of the manufacturing process.

CORPORATE QUALITY OBJECTIVES

We at ALINDECO aim…

      • To develop and achieve quality improvement
         goals.

      • To recognize each employee’s responsibility for quality and foster a team approach to
         problem solving.

      • To have an annual skills development program for our employees that will ensure the
         necessary expertise in the manufacture of high quality pulp sheets.

      • To establish and maintain an effective and systematic process control at all times.

      • To adopt and utilize the latest innovative technologies in order to continuously improve
         the quality of our product.

      • To exchange expertise with customers and suppliers.

      • To achieve closer customer liaison so as to incorporate customer suggestions towards
         improvement of our products.

      • To use only selected, approved, preferred and certified suppliers.

      • To review and renew this Quality Policy on a regular basis.

ALINDECO Achieves ISO 9001:2000 Certification

ALINDECO has been issued ISO 9001:2000 certification by TUV Rhineland Philippines, an accredited third-party registrar of the International Organization for Standardization (ISO). By receiving the ISO 9001:2000 certification, ALINDECO is recognized for providing industry-level quality and service, and can ensure customer confidence in their decision to partner with ALINDECO.

The ISO 9001:2000 standard is designed to consider all important processes affecting quality, from the internal review of contracts received from customers, to the packaging and delivery of the finished product. The intent of the standard is to provide a universal baseline for quality management that can be used by companies around the world. The success of this idea is evident; ISO 9000 has become the most widely used quality management system in the world.

This ISO 9001:2000 quality standard shows that ALINDECO places greater accountability on both executive management involvement and measurable quality objectives. In obtaining the ISO 9001:2000, ALINDECO has demonstrated its ability to consistently provide product that meets customer and applicable regulatory requirements. Furthermore, certification demonstrates that ALINDECO aims to enhance customer satisfaction through the effective application of its quality management system, including processes for continual improvement of the system as well as assurance of conformity to customer and applicable regulatory requirements.

"ALINDECO has always been dedicated to deliver the highest quality products through our internal quality management system processes. We are proud that our processes have been found compliant and stood up to the scrutiny of the ISO 9001:2000 certification standard," said Mr. Menardo R. Jimenez, president and CEO of ALINDECO. "In obtaining the ISO 9001:2000 certification, it shows the industry that our internal processes have been validated by TUV which shows the predictability of our internal operations and the ability to meet various future customer requirements."